1. Declaration
1.1. We acknowledge that privacy protection is everyone's business and, for this reason, we are committed to preserving the confidentiality of our users' information. This privacy policy not only explains how we collect, share, and use any information related to your personal data when you use our website but also how you can access your personal information, update it, or take control of it.
1.2. By using this site, you agree to this privacy policy.

 

2. Definitions
2.1. "Personal information" means recorded information about an identifiable individual, excluding any information not considered as such by privacy protection laws.
2.2. "Privacy laws" refers to the Private Sector Privacy Act, CQLR P-39.1 and the Personal Information Protection and Electronic Documents Act, S.C. 2000, C.5. And their respective implementing regulations.
2.3. "Privacy policy" means this privacy policy for the collection, use, disclosure, storage, and destruction of personal information in accordance with privacy protection laws.

 

3. Discretionary Power
Certain provisions of this Privacy Policy may exceed regulatory requirements. In such circumstances, we have full discretion to enforce them.

 

4. Personal Information
4.1. For the purposes of this privacy policy, personal information is information about you that can be used to identify you. When you interact with us through our website, we may collect personal information such as, but not limited to:

 

4.1.1. Full name, age, date of birth, gender, and marital status (if applicable);

 

4.1.2. Billing and shipping postal addresses;

 

4.1.3. Payment information such as credit/debit card numbers, security code numbers, and other related billing information;

 

4.1.4. Telephone numbers (including mobile phones) and email addresses;

 

4.1.5. Cookies, if you choose to accept them when browsing our website;

 

4.1.6. Username and password;

 

4.1.7. Information collected when browsing our website, your IP address, operating system and browser type, device type, and timezone setting;

 

4.1.8. Date and time of your visit to our website;

 

4.1.9. Pages of our website that you access;

 

4.1.10. Documents you have viewed and any other correspondence with us;

 

4.1.11. Any other information relevant to the services we provide.

 

5. Cookies
5.1. Our website uses cookies. A cookie is a small piece of information that is stored on a computer for the purpose of identifying that browser during interaction on the website. Cookies can be used to store items such as user identifiers and preferences. Our service providers use cookies, and these cookies may be stored on your computer when you visit our website.
5.2. Cookies are considered "persistent" when stored by a web browser. These cookies remain valid until their set expiration date unless the user deletes them before the expiration date. Cookies are considered "session cookies" when they expire at the end of the user's session when the browser is closed. Although cookies generally do not contain information that personally identifies a user, personal information we store about a user may be linked to and obtained from cookies.
5.3. On our website, we use cookies to:

 

5.3.1. Identify you when you visit our website;

 

5.3.2. Help us manage the content of our website;

 

5.3.3. Assist creators in managing content when organizing and updating the website;

 

5.3.4. Store information about your preferences and customize our website for you;

 

5.3.5. Use them as part of security measures used to protect user accounts, including preventing fraudulent use of login information, and in general to protect our website and services;

 

5.3.6. Help us analyze the use and performance of our website and services;

 

5.3.7. Manage the promotion of our services to generate interest and engagement.

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5.4. If you do not wish for cookies to be used, your browser options can be configured to refuse cookies and/or delete them.

 

6. Collection and Purpose of Information
6.1. Personal information will only be collected with your consent, such as information voluntarily provided by you through our website. We firmly believe in minimizing the data we collect and limiting its use and purpose to those for which we have received authorization, those necessary to provide the services you purchase or interact with, or those that may be required or permitted for legal compliance, government request, court order, or other legal purposes.
6.2. Personal information for managing our business and maintaining and developing other relationships. Collecting this information allows us to better understand the visitors who come to our website and the content of our website that interests them. The purposes for which we collect personal information include, but are not limited to:

 

6.2.1. Responding to your requests, comments, or questions;

 

6.2.2. Processing orders or receiving information about our website, services, or products;

 

6.2.3. Improving the content, appearance, and usefulness of the website and tracking website usage by our visitors for internal investigation purposes;

 

6.2.4. Providing any necessary notices and informing our users of website updates;

 

6.2.5. With your consent, sending offers, announcements, or newsletters by email to your email address and helping us create the most relevant content for you;

 

6.2.6. To perform our obligations arising from a contract entered into between you (the user) and us;

 

6.2.7. Management analysis, forecasting, business planning, and transactions, ensuring our compliance with applicable laws and regulations;

 

6.2.8. For research, statistics, and other purposes (such as improving our website, products, and services) or measuring the effectiveness of our advertising.

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6.3. If we need to use or disclose your personal information for a purpose other than that described herein, we will obtain your consent before using or disclosing the personal information.

 

7. Data Storage and Security
The personal information we collect is stored on our servers. Once we receive personal data from you, we will use strict procedures and take reasonable administrative, technical, and physical protection measures to protect this information from misuse, loss, unauthorized access, modification, or disclosure to ensure the confidentiality of personal data.
7.1. We have implemented usual security measures appropriate to the sensitivity of the information collected, including physical, organizational, and technological measures. These measures restrict access to your personal information to any unauthorized persons.
7.2. We will limit access to personal information about you to only those employees who need such information to provide you with products or services. Personal information will only be used or disclosed for the purposes for which it was collected with the consent of the individuals concerned and will be retained for as long as necessary to serve those purposes.
7.3. Notwithstanding the foregoing, you should be aware that no transmission of data, information, or other communication networks accessible to the public over the Internet can be guaranteed to be 100% secure, and therefore, we cannot ensure or guarantee the security of such information.

 

8. Accountability
8.1. We are responsible for the personal information collected from our users. In order to properly control the information processed, stored, and used, we ensure our compliance with privacy protection laws.

 

8.2. Les Entreprises JSDR Inc.

 

8.2.1. Address: 447 Rue Saint-Laurent Saint-Eustache J7P 3X4

 

8.2.2. Telephone: 514-293-2687

 

8.3. Designated Contact:

 

8.3.1. Name: Robert Raymond

 

8.3.2. Address: 447 Rue Saint-Laurent Saint-Eustache J7P 3X4

 

8.3.3. Telephone: 514-293-2687

 

9. Disclosure and Retention of Your Personal Information
9.1. We will not sell, rent, or otherwise dispose of your personal information to any third parties, except as provided for in this Privacy Policy or individually agreed upon in a separate agreement.
9.2. Any complaint, question, or problem we become aware of that violates this Privacy Policy will be treated confidentially. However, some disclosures may be necessary to resolve issues and implement appropriate solutions.
9.3. We retain the personal information we collect from you while our business is ongoing and need to do so, for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements. We keep your personal information in a form that allows us to identify you for as long as necessary to achieve the purposes for which we process your data and do not store your data longer than necessary, unless required by applicable law.
9.4. Personal information no longer needed to achieve the identified purposes will be destroyed, erased, or anonymized.

 

10. Access to Your Personal Information
10.1. You have the right to access the personal information we hold and control, update it, and correct inaccuracies, subject to certain exceptions provided by law. You may request (i) that we correct or update this personal information; or (ii) that this personal information be unsubscribed from the email marketing database.
10.2. If you wish to update your personal information, we invite you to contact us using any method provided in section 8.2. When you contact us, we may ask you for personal information to verify your identity and ensure that we process your request correctly.
10.3. If you make a request to delete your personal information and this data is necessary for the products or services you have purchased and/or used, the request will be honored only to the extent that it is no longer needed for the purchased and/or used services, or required for business purposes or legal or contractual record-keeping requirements.
10.4. In the event that you have consented to the collection and use of your personal information, you may withdraw your consent.

 

11. Failure to Provide Personal Information
11.1. When we need to collect personal information under the law or to provide our services and you do not provide the requested information, we may not be able to provide the services for which you have engaged us. In such circumstances, we may be required to cancel our agreement or contract.
11.2. We will inform you in case of cancellation due to failure to provide personal information.

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12. Transparency
12.1. We are committed to being transparent about the personal information we collect, use, and store. We invite you to contact us using any of the methods provided in section 8.2 for any questions you may have.

 

13. Changes to this Privacy Policy
13.1. This policy comes into effect on April 10, 2024, and replaces all previous versions.
13.2. We reserve the right to modify this privacy policy as necessary and without notice. Therefore, we encourage you to refer to this policy regularly.